When you’re coping you’re not leading. In this video we summarize an hour-long webinar in five minutes. We could summarize it in three words: Leadership is Responsibility.

My own blunder offered a perfect opportunity to review this clear approach to owning and cleaning up one’s relationship messes.     Share your apology tips in a comment.   Read The Responsibility Process in paperback or on Kindle or iBooks. Contact us to order in volume for your event, … Continue reading →