Amr Elssamadisy, editor in chief of the Agile Journal, is a friend and colleague. I love his response in the November 2008 issue to the frequent question "How do I get person X to do action Y." Read it here: Agile Journal - Effective Agile Testing: Asking the Right Question

Head on over to the Agile Journal and click on the article titled Personal Agility For Potent Agile Adoption by Amr Elssamadisy and Ashley Johnson, two friends of mine who are thought leaders in agile and lean software development. They say that the Responsibility Process™ is core to agile behavior. Here's an excerpt: Figure 1 represents a model that we...