When you're coping you're not leading. In this video we summarize an hour-long webinar in five minutes. We could summarize it in three words: Leadership is Responsibility. (more…)

My own blunder offered a perfect opportunity to review this clear approach to owning and cleaning up one's relationship messes.     Share your apology tips in a comment.   Read The Responsibility Process in paperback or on Kindle or iBooks. Contact us to order in volume for your event, book club, or class.  Christopher Avery, "The Responsibility Process guy", founded The Leadership Gift™ Program to make world-class personal leadership development accessible to...