In my last post, I wrote about the three keys for a trustworthy reputation: telling the truth, keeping your agreements, and standing by others under pressure. So you know how to make sure you are thought of as trustworthy. This week I want to teach you how to build trust with others. Team members must have confidence (and therefore trust)...

In my last post I wrote about the only two ways trust goes wrong. So how do you know if you have a trustworthy reputation? I -- and participants in our leadership development programs -- have found these three questions to be a simple, straight-forward test we can apply to our behavior if we want to be trustworthy in the...

A few weeks ago I wrote a blog post about Why Building Trust is So Important. Today I want to focus on why it is so important to keep that trust -- why a trustworthy reputation is everything, in your private life and your business relationships. Think of two people. For the first person, imagine someone you trust explicitly, someone...

Building Trust is So Important The way I look at it, trust is comprised of three unique components: similarity, outcome alignment, and confidence. 1. Similarity We usually open ourselves up more to people whose lives seem similar to ours than we do to people whose lives seem very different. We are drawn to others' values, beliefs and actions because we...

Do you want to learn the four most important principles of team building and how you can put them into action immediately in your team, for results you can count on every time? It's the most straight-forward approach to building any team any time. I promise. (If you find a better approach, please let me know.) I've written plenty about these...

How do you avoid losing trust in your team? It is as simple as cleaning up all broken agreements at your earliest opportunity, but how do you manage that? If the recipe for TRUST in team building is to make and keep incrementally larger agreements, then what happens if you break an agreement? One of two things can happen: your...