Blogger's note: this piece is reblogged from The Cutter Consortium. I originally wrote it for their Business Technology Strategies Email Advisor, July 2012. CIOs sit between a rock and hard place. On one hand, the already ridiculous pace of change continues accelerating. Then the C-suite hands down more numbers you must meet for the business to succeed. On the other...

Last week in Mexico a CIO courageously told me and the roomful of people I had just introduced to Responsibility Redefined™ that my presentation showed him the way to freedom from his shame. Out of respect, I won't tell you which presentation in which city (I addressed four groups in three days), but here's his story... I'll repeat his words...